There are many reasons why Dropbox files are not syncing. Some of these reasons include your firewall preventing Dropbox from sending and receiving files, trying to upload restricted files, and so on.
Close & Re-Open Dropbox On Your Computer
One easy way to fix most minor issues with Dropbox files not syncing is to close the Dropbox app and then re-open it. This should fix sync issues on your computer.
Allow Dropbox Through Your Computer Firewall
If your firewall is causing Dropbox not to sync your files, you need to add Dropbox as an exception to your firewall.
Stop Other Syncing Apps When You Use Dropbox
If you use other apps to sync content on your computer, you need to stop those apps while Dropbox is syncing its content. Running multiple sync apps at the same time can cause Dropbox not to sync your files. Close your other sync apps like OneDrive and Google Drive until Dropbox finishes syncing your files.
Make Sure There’s Enough Storage Available In Your Dropbox Account
If you’re adding new files to your Dropbox account, you need to make sure there’s enough memory space available in your account. You can check your storage usage on the Dropbox website as follows.
Set The Correct Time & Date On Your Computer
Some sync procedures require that your date and time settings are correct. If your time and date settings are incorrect, you need to fix them.
Rename Your Files To Fix The Dropbox Sync Issue
One reason your Dropbox files are not syncing is that you have some restricted characters in your file names. Dropbox has a guide telling what characters are not allowed in your file names if you want to upload your files to the service. You can rename your files to fix this issue.
Use The Selective Sync Option In Dropbox
If your Dropbox sync is only missing certain files from your account, you may not have chosen those files or folders in the Selective Sync option.
Fix The Hardlinks In Dropbox On Your Computer
Dropbox suggests you use the option to fix your hardlinks to resolve the issue where your Dropbox files are not syncing.
Remove The Dropbox Cache Files
The cache files are often the reason your Dropbox files are not syncing. Clearing these files from your computer will fix the sync issue.
Fix The Permission Issues With Dropbox
Dropbox can’t sync your files if it doesn’t have permission to do so. This may be why some of your Dropbox files are not syncing. You can fix this permissions issue with a command in CMD.
Turn Off Your Antivirus Software
Most antivirus apps play just fine with Dropbox but some may cause issues with it. Therefore, it’s recommended to keep your antivirus tool turned off while you’re syncing your files with Dropbox.
Use The App Troubleshooter To Fix Dropbox Sync Issues
If you have downloaded Dropbox from the Microsoft Store, you can use the App Troubleshooter utility to fix issues with the Dropbox app.
Reinstall Dropbox On Your Computer
If no methods fixed your issue, your last option is to reinstall the Dropbox app on your computer. This’ll fix both minor and major issues with the sync procedure. Did any of these methods fix the Dropbox sync issues on your computer? What method worked for you? Let us know in the comments below.
